The Fortune is in the Follow up with Lyn Dee Eldridge
5/4/2010 3:46:19 PM Central Standard Time by Main - 0 comments.
Where in the world is Gale? Packing, walking, packing, walking.
I had the most amazing interview this morning at 5am with Lyn-Dee Eldgridge. She is one of the powerful women that co-authored with me in our book, “Direct Selling Power.” Her Chapter starts on page, 167 called, “Follow-up - How to be Persistent and Respected” - building new relationships & creating a Warm Market.
Wow, getting to know Lyn-Dee was such an honor . When it comes to Direct Selling, Lyn-Dee has made a name for herself and is recognized as being in the top 1% of the direct selling industry. You immediately fall in love with her warm, caring and authenticity. Lyn-Dee has developed the skills and patterns that have helped her not only with her own personal sales but also building a team that has contributed to her ongoing six figure income!
You’ve got to read the IMPRESSIVE answers she leaves to my questions. This is a person who truly knows how to be in the Millionaire circle in her company and build a six figure income.
Question 1. Lyn-Dee you built a massive organization, how do you FIRST get your prospects information?
Always having your product information with you. Have a portable office in your car at all times and your business cards.
No matter where you are and you see someone you want to engage with, find something to compliment them on.
Introduce yourself and say, “I would love to share with you what I do and how I help people. Can I give you some information to review and ask you for your feedback by following up with you on ___” (if it is Sunday, say, on Tuesday, 48 hours after you give your material and pick 2 times that are good for you to follow-up). It is very important that you follow up when you say you will, so make sure the times you set up for your follow-up call is good for you.
Read back the phone number they give you to follow up, making the last number wrong so you know if they gave you a good number or not. So if they say their phone number is (123) 456-7890, you repeat back, (123)456-7891, they will correct you if they gave you the correct info. If not, just say, you know this might also be for someone else you know, please pass on the information.
Great tips everyone – pay attention to the compliment, the way to say a day instead of 48 hours and how to get a proper number to follow up
Question 2. Lyn-Dee, in your chapter, you speak a lot about building new relationships & creating a Warm Market, what is the one key ah-ha that really helps you stay connected so when you are following up, they will answer your call?
Gale, right after you meet someone new, make sure you write down everything about that person you can, what they were wearing, where you met them, what they were doing, etc. (do not leave it up to your memory, write it all down).
Then in your follow up, be friendly, use your first name and theirs. E.g. “Hi Gale, it’s Lyn-Dee, how’s your day going? You really made my day on Sunday, just your smile alone, so thank you for that. Is this a good time to talk? (make sure you have their full attention)
If it is the right time, ask, “Did you have the chance to review the information I shared with you? (YES) Fantastic, What did you like best? (positive Question, will give you a positive answer) (and then allow them to answer) What ever their answer is, agree that is exactly what you liked, (if the answer is no, “not a problem, how about I call you back tomorrow at 3pm .... Again, picking a time that is good for you).
Question 3. You talk about sharing and educating and not "selling," can you tell us more about this theory of yours?
Remember, no one likes to be sold anything so always give them information. Share and educate them in a conversation manner so you engage and share their thoughts. (Just like you would tell someone about a good movie) Allow your prospect to share why they need it, they will sell themselves. Also, this enables you to keep the lines of communication open as you are a friend not a sales person.
These are THREE very important questions in building your Direct Sales Business, be sure to check out Lyn-Dee’s website at www.lyn-dee.com I’ll be posting more of this interview next week and you’ll learn a magic question when following up with prospects.
Most of all be sure to purchase “Direct Selling Power” on my product page. Everyone who ORDERS in May will get a FREE 30 minute coaching call from me on “How to maximize every interview.”
Leave a comment below on what you love about Lyn-Dee’s fantastic tips.