Amazing Follow up statistics
6/28/2010 11:26:07 PM Central Standard Time by Main - 1 comments.
Where in the world is Gale? Resting after a looooooooong Walk across England. Follow me on my Face book page at www.facebook.com/pages/Gale-Bates-Mymentorbiz-Corporate-Trainer-Business-Coach
Are you making your customer service calls every week?
I recently came across these statistics on how frequently sales professionals follow up with their prospects.
48% of sales people never follow-up with their prospects.
25% of sales people make a second contact with their prospect and then they stop.
12% of sales people make three contacts with their prospect and then they stop.
Only 10% of sales people make more than three contacts with their prospects.
2% of sales are made on the first contact with a prospect.
3% of sales are made on the second contact with a prospect.
5% of sales are made on the third contact with a prospect.
10% of sales are made on the fourth contact with a prospect.
80% of sales are made between the fifth and twelfth contact with a prospect.
If you are a part of that 90%+ who are not adequately staying in touch with prospects or customers you probably have a myriad of reasons why you are unable to do so.
The two big reasons are
1. You don't have the time.
2. You don't have a system
Today, think about setting up your own system. I created a “Weekly Call Worksheet” which included calling customers, hostesses, prospects for the business and team members. This little tool became my lifeline in keeping track of selling, booking and recruiting calls. If you’d like a copy of this tool, please email me at galebates@mymentorbiz.com
To read articles & special tips on time management and other direct sales help download my 7 Ways to Maximize your income in Direct Sales” and you’ll receive my free ezine “Mymentorbiz Bulletin.”